Terms of Service

Effective Date: June 24, 2026  |  Last Updated: June 24, 2026

1. Acceptance of Terms

Welcome to Pizza Luce ("Company," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Luce, governing your access to and use of our website located at pizzalucegrill.click (the "Website"), as well as any related services, features, content, or applications offered by Pizza Luce.

By visiting our Website, creating an account, placing an order, subscribing to communications, or otherwise interacting with our digital platforms, you affirm that:

• You are at least 18 years of age, or you are a minor accessing the Website with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf;
• You have the legal capacity and authority to enter into this agreement;
• You have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference;
• You will comply with all applicable federal, state, and local laws and regulations when using our Website and services.

If you are using the Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and all references to "you" shall include that entity.

2. Company Information

The Website and all associated services are operated by:

Pizza Luce is organized and operating under the laws of the United States of America. All legal matters arising from these Terms shall be governed by applicable federal and state law.

3. Description of Services

Pizza Luce operates as a food service establishment offering the following products and services through our Website and physical operations:

3.1 Food and Beverage Products

We offer a variety of freshly prepared food products including, but not limited to, pizzas, grilled items, appetizers, beverages, desserts, and seasonal specials. All menu items are subject to availability and may change without prior notice.

3.2 Online Ordering

Our Website provides an online ordering platform through which customers may place orders for pickup or delivery, where available. Order placement constitutes an offer to purchase the selected items, which Pizza Luce may accept or decline at its discretion.

3.3 Delivery Services

Where available, we may offer direct delivery services or partner with third-party delivery platforms. Delivery availability, zones, fees, and estimated times are subject to change. Pizza Luce is not responsible for delays caused by third-party delivery providers.

3.4 Catering and Special Orders

Pizza Luce may offer catering services for events and special occasions. Catering orders are subject to separate agreements, minimum order requirements, advance notice requirements, and deposit policies as communicated at the time of booking.

3.5 Loyalty and Promotional Programs

From time to time, Pizza Luce may offer loyalty programs, promotional discounts, coupons, or special offers. These programs are subject to their own terms and conditions and may be modified or discontinued at any time without notice.

3.6 Digital Content

Our Website may contain informational content including menu descriptions, nutritional information (where provided), blog articles, photos, and other digital materials for informational purposes only.

4. User Obligations and Prohibited Activities

By using our Website and services, you agree to use them solely for lawful purposes and in a manner consistent with these Terms. You are responsible for all activity that occurs under your account or in connection with your use of the Website.

4.1 General Obligations

You agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the security and confidentiality of your login credentials;
• Notify us immediately at [email protected] of any unauthorized use of your account;
• Ensure that any payment information you provide is valid and authorized for use;
• Comply with all applicable federal, state, and local laws, regulations, and ordinances.

4.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities when using our Website or services:

• Use the Website for any unlawful purpose or in violation of any applicable federal, state, or local law, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and related consumer protection regulations;
• Submit false, fraudulent, or misleading orders, reviews, or information;
• Impersonate any person or entity, or falsely claim affiliation with any person or entity;
• Attempt to gain unauthorized access to any portion of the Website, server infrastructure, or related systems;
• Use automated bots, scrapers, crawlers, or similar tools to extract data from our Website without express written permission;
• Transmit any harmful, offensive, defamatory, harassing, or otherwise objectionable content;
• Introduce viruses, malware, ransomware, or any other harmful code to our systems;
• Interfere with or disrupt the integrity or performance of the Website or associated systems;
• Circumvent, disable, or otherwise interfere with security features of the Website;
• Use our Website for competitive intelligence, price monitoring, or similar commercial purposes without authorization;
• Resell, sublicense, or commercially exploit our services without express written consent;
• Engage in any activity that places an unreasonable or disproportionately large load on our infrastructure.

Pizza Luce reserves the right to investigate any suspected violation of these obligations and to take appropriate action, including but not limited to suspending or terminating access to our Website and services, reporting violations to law enforcement authorities, and pursuing all available legal remedies.

5. Account Registration

Certain features of our Website may require you to create an account. By registering, you agree to provide accurate and complete registration information and to update such information as necessary to keep it current. You are responsible for safeguarding your password and for all activities that occur under your account. You may not share your account credentials with any third party. Pizza Luce reserves the right to terminate accounts, remove content, or cancel orders at our sole discretion.

6. Intellectual Property Rights

6.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, photographs, images, audio clips, video clips, data compilations, software, menu designs, and the overall "look and feel" of the Website (collectively, "Content"), is the exclusive property of Pizza Luce or its licensors and is protected by applicable intellectual property laws, including the United States Copyright Act (17 U.S.C. § 101 et seq.), federal trademark law, and other applicable protections.

6.2 Limited License

Pizza Luce grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Website solely for your personal, non-commercial use in connection with placing orders and interacting with our services. This license does not include any right to:

• Reproduce, distribute, publicly display, or create derivative works of any Content;
• Use any Content for commercial purposes without our express written consent;
• Remove or alter any copyright, trademark, or other proprietary notices;
• Mirror or frame any portion of the Website on any other website.

6.3 Trademarks

The name "Pizza Luce," our logo, and all related marks, product names, and service names are trademarks or trade dress of Pizza Luce. You may not use these marks without our prior written permission. All other trademarks appearing on this Website are the property of their respective owners.

6.4 User-Generated Content

If you submit any content to our Website, including reviews, comments, photographs, or suggestions ("User Content"), you grant Pizza Luce a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with our business operations. You represent and warrant that you have all necessary rights to grant such a license and that your User Content does not infringe any third-party rights.

7. Payment Terms

7.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Applicable sales taxes will be added to your order total in accordance with applicable federal, state, and local tax laws. You are responsible for all taxes and fees associated with your purchase.

7.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete.

7.3 Order Confirmation and Cancellation

Upon successful placement of an order, you will receive an electronic confirmation. This confirmation does not constitute acceptance of your order; it is merely an acknowledgment of receipt. Pizza Luce reserves the right to cancel or refuse any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. In the event of cancellation, a full refund will be issued to your original payment method.

7.4 Refund and Return Policy

Due to the perishable nature of food products, all sales are generally final. If you receive an incorrect or unsatisfactory order, please contact us at [email protected] within a reasonable time of receipt. Refunds, credits, or replacements are issued at Pizza Luce's sole discretion. We do not accept returns of food items for health and safety reasons.

7.5 Promotional Codes and Discounts

Promotional codes and discounts are subject to specific terms communicated at the time of the promotion. They may not be combined with other offers unless expressly stated, and they have no cash value. Pizza Luce reserves the right to void promotions obtained through fraudulent means.

8. Disclaimers and "As-Is" Basis

To the fullest extent permitted under applicable law, Pizza Luce expressly disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Any warranty that the Website will be uninterrupted, timely, secure, or error-free;
• Any warranty regarding the accuracy, reliability, completeness, or timeliness of any content, menu information, pricing, or other material available on the Website;
• Any warranty that defects in the Website will be corrected;
• Any warranty that the Website or the servers that make it available are free of viruses or other harmful components.

Pizza Luce does not warrant that food products will meet your specific dietary, health, or nutritional requirements. Nutritional and allergen information is provided in good faith but may not account for all variations in ingredients, preparation methods, or potential cross-contamination. You are strongly encouraged to consult a medical professional or registered dietitian regarding any specific dietary needs or health concerns.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND APPLICABLE STATE CONSUMER PROTECTION STATUTES, PIZZA LUCE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE;
• ANY ERRORS, MISTAKES, INACCURACIES, OR OMISSIONS IN ANY CONTENT;
• ANY THIRD-PARTY CONDUCT OR CONTENT ON OR THROUGH THE WEBSITE.

IN NO EVENT SHALL PIZZA LUCE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE AND SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law, regulation, or ordinance;
• Your use of the Website or services in any manner not expressly authorized by these Terms;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or rights of publicity;
• Any User Content you submit, post, or transmit through the Website;
• Any misrepresentation you make in connection with your use of the Website;
• Any dispute between you and any other user of the Website;
• Your negligence or willful misconduct.

Pizza Luce reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with us in asserting any available defense.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Luce. These links are provided for your convenience only. Pizza Luce has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the terms and privacy policies of every third-party website you visit. Your interactions with third-party services are solely between you and that third party, and Pizza Luce shall have no liability with respect thereto.

If we utilize third-party delivery platforms or payment processors, those services are governed by their own terms and conditions, and Pizza Luce makes no representations or warranties regarding those services.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, available on our Website. By using our Website and services, you consent to the practices described in our Privacy Policy.

To the extent applicable, Pizza Luce complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) (Cal. Civ. Code § 1798.100 et seq.), for residents of California, and all other applicable federal and state privacy laws. If you are a California resident, please refer to our Privacy Policy for a description of your specific rights.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States of America and applicable state law, without regard to conflict of law principles that would require the application of the laws of any other jurisdiction.

Any legal action or proceeding arising out of or relating to these Terms or the use of our Website shall be subject to the exclusive jurisdiction of the federal and state courts located in the United States, and you hereby irrevocably submit to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

Nothing in these Terms shall limit Pizza Luce's right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of our intellectual property rights or other proprietary rights.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, or the use of our Website and services, informally by contacting us at [email protected] with a written description of the dispute. We will attempt to resolve the dispute informally within thirty (30) days of receipt of your written notice. If we are unable to resolve the dispute informally within that period, either party may proceed to formal dispute resolution as outlined below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for claims that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or your use of the Website or services (collectively, "Disputes"), shall be resolved by binding arbitration rather than in court, except that either party may bring claims in a court of competent jurisdiction if the claims qualify for small claims court.

Arbitration shall be conducted under the rules of a recognized arbitration body in the United States, as mutually agreed upon by the parties. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees in connection with such arbitration, unless the arbitrator determines that a party's claim or defense is frivolous, in which case the arbitrator may award attorneys' fees and costs against that party.

14.3 Class Action Waiver

YOU AND PIZZA LUCE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

14.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or unauthorized disclosure of confidential information.

15. Term and Termination

15.1 Duration

These Terms are effective as of the date you first access our Website or use our services and remain in full force and effect until terminated as provided herein.

15.2 Termination by You

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations for orders already placed.

15.3 Termination by Pizza Luce

Pizza Luce reserves the right, in its sole discretion, to suspend or terminate your access to all or any portion of the Website and services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms;
• Conduct that Pizza Luce, in its sole judgment, believes is harmful to other users, third parties, or Pizza Luce's business interests;
• Fraudulent or illegal activity;
• Failure to pay for services rendered;
• Requests from law enforcement or government agencies.

15.4 Effect of Termination

Upon termination, your right to use the Website and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification obligations, limitations of liability, dispute resolution provisions, and governing law.

16. Changes to Terms

Pizza Luce reserves the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on our Website at pizzalucegrill.click;
• Where appropriate and practicable, notify registered users via email.

Your continued use of the Website or services after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Website and services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

Changes to these Terms will not apply retroactively to disputes that arose before the effective date of such changes.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall remain in full force and effect, and the invalidity or unenforceability of any one provision shall not affect the validity or enforceability of any other provision. The parties agree to negotiate in good faith a valid and enforceable substitute provision that most nearly reflects the original intent of the severed provision.

18. Waiver

No failure or delay by Pizza Luce in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy. A waiver of any provision of these Terms shall only be effective if made in writing and signed by an authorized representative of Pizza Luce.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices, policies, or agreements published by Pizza Luce on the Website, constitute the entire agreement between you and Pizza Luce with respect to your use of the Website and services. These Terms supersede all prior or contemporaneous communications, agreements, representations, and understandings, whether oral or written, between you and Pizza Luce regarding such subject matter.

In the event of any conflict between these Terms and any other policy or agreement, these Terms shall control unless expressly stated otherwise.

20. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performance under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, public health emergencies, governmental actions, strikes or labor disputes, war, terrorism, supply chain disruptions, power outages, or failures of third-party service providers. In such events, Pizza Luce will use commercially reasonable efforts to resume performance as quickly as practicable.

21. Electronic Communications and Consent

By using our Website and services, you consent to receive electronic communications from Pizza Luce, including but not limited to order confirmations, receipts, promotional communications (where applicable), and notices regarding your account or these Terms. You agree that any agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in such communications or by contacting us directly at [email protected]. Please note that opting out of promotional communications will not affect your receipt of transactional or service-related communications.

22. Compliance with Laws

Pizza Luce operates in compliance with all applicable federal, state, and local laws and regulations, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) — governing unfair or deceptive acts and practices in commerce;
• The Food, Drug, and Cosmetic Act (21 U.S.C. § 301 et seq.) — governing food safety and labeling requirements;
• The Americans with Disabilities Act (42 U.S.C. § 12101 et seq.) — we endeavor to make our Website accessible to individuals with disabilities;
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.) — governing commercial email communications;
• The California Consumer Privacy Act/California Privacy Rights Act (Cal. Civ. Code § 1798.100 et seq.) — for California residents;
• All applicable state and local food service regulations and licensing requirements.

If you have concerns about our compliance with any applicable law, please contact us at the information provided below.

23. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, your account, or our services, please contact us using the following information:

We will make reasonable efforts to respond to all inquiries within five (5) business days. For urgent matters related to your order, please contact us as soon as possible via email so we can address your concern promptly.